Office Policies

Our Office Policies

Please Read Our Practice's Policies

Every dental office has its policies and these happen to be ours, partner! Learn how our office is run and if you have any questions, please give us a call ! Our friendly, experienced staff members at New Braunfels Pediatric Dental Associates Dentistry for Children are here to help.

Fees and Payments

Fees and options for treatment will be presented to you on your first visit. We accept most major credit cards, cash and checks.

Office Appointments

We will be happy to make an appointment for you concerning your child's dental health. Please call (830) 625-0202 during regular office hours, Monday - Thursday from 8:00 am to 5:00 pm and Friday from 8:00 am to noon. We will call you to confirm the appointment the day before your scheduled visit.

If your child is scheduled to have a sedation appointment, please remember they will need to have an empty tummy, which means no food or drink from midnight the night before. Please be aware that your child will need to be supervised for the remainder of the day!

Our Cancellation Policy

If you do need to cancel your appointment, please call our office. If more than two appointments are missed in a 12-month period, we reserve the right to dismiss you from our practice.

Insurance Information

As a courtesy to you, we will file your insurance. This is not a guarantee of payment and you are responsible for your bill. Please be prepared to pay any deductibles you may have and your percentage of your visit. Please have your most recent insurance card with you.

Also, please be aware that our office does not determine benefits as your insurance provider sets this. We do not contract with any particular insurance company and we are not responsible for the methods used by your insurance company to determine allowable benefits and claims.

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